ANA Smiles

By Cahaya Asia -

ANA Smiles: Meet Keisuke Hosogai, who is responsible for managing cabin attendant (CA) schedules. He feels it is very rewarding to be able to support safety behind the scenes. (facebook, July, 2012)

What's inside the CA's bag? We got a sneek peak of cabin attendant Ms. Mizuhara's bag! She carries her apron, flashlight, notes, passport not to mention her iPad (which was introduced in April) and announcement manual for every flight. In addition, she carries message cards and stickers so she can write message cards to passengers (facebook, July 2012)

Shinichiro Ito, President and CEO of ANA Group, has been honored with the ‘Executive Leadership Award’ at the Airline Strategy Awards 2012, run by the Flightglobal publication Airline Business. The award ceremony was held on July 8th at the Hounourable Society of Lincoln’s Inn in London. (Facebook, july 2012)

ANA Smiles: As an aircraft parts maintenance engineer, Seiji Watanabe manages the production, replacement and maintenance of the engine. Seiji strives to make high-quality engines day and night to put safety first. ( july, 2012)

ANA Smiles: Meet cabin attendant, Yukiko Fukuda. Yukiko’s motto is “bright and cheerful” and tries her best to provide warm hospitality so that passengers can enjoy a comfortable flight. ( July, 2012)

ANA Smiles: Meet Shiho Morioka from our reservation desk. She strives to assist customers with warm, bright and reassuring ANA service. ( July, 2012)

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ANA Smiles

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